How do you keep track of Server OS Patching, Switch Updates and other Maintenance Tasks?

[jonnykewell1]

Good morning all,

As we grow as a Trust, i'd like to try and create some kind of task list that I can share with the team along with dates that can be used as a check list and be signed off by a specific member of staff for basic hardware and software maintenance, server room checks, switch firmware updates etc...

 

I just wondered if anyone has come up with anything fancy or use a specific tool for anything like this, especially if you are a large trust with lots of sites. 

 

Thanks,

 

Jonny

[TechMonkey]

Does your helpdesk system have scheduled tickets?  I have a range of tasks, like test back up restore, as tickets. They get fed into the system like any other job and you can track who does it and by when.  Whoever does it can leave notes. Any issues are then raised as a separate ticket.

[jonnykewell1]

@TechMonkey - That's a good question, i'll take a look at this now thank you.