Bankesy Posted April 11, 2025 Posted April 11, 2025 Good morning all, I'm not sure if it was just a temporary glitch at one point last week, but I had at least one user who was unable to post multiple PowerPoints to a Google class and had to upload one at a time. We have never had this problem before, and there was no error; just nothing happened after selecting the files and clicking 'upload'. I thought it was the number of PowerPoints but it didn't even work with two so maybe a file size limit but with no error to explain? Thanks
Tester2000 Posted April 11, 2025 Posted April 11, 2025 We've noticed the exact same issue in our trust. It's been a thing for a few months at this point. For us it occurs when uploading more than one file at a time from the local machine, of any file type. Selecting multiple files from GDrive works fine however. Our temporary recommendation to users is to import files from GDrive instead. We typically find users are trying to upload files from their GDrive using Drive for Desktop instead of simply selecting the upload from GDrive option in the first place. The prior has the single file issue, the latter doesn't. 1
Bankesy Posted April 11, 2025 Author Posted April 11, 2025 Thanks @Tester2000 I think my user was trying to upload from OneDrive, maybe they were selecting the wrong option as you suggested. Will check after the break. Thanks again
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