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Posted
1 hour ago, mavhc said:

I assume all this was in the contract someone signed in the first place without reading

Bear in mind FMS has been in schools for 15 years or more and would originally have been under a Capita contract, signed by staff members in most case long since departed, along with the changes introduced by ESS when they forced schools into a 3 year contract I'm not surprised so many schools are being caught out.  Its not as though ESS resend the contract every renewal - they just silently renew it.

 

Unfortunately my opinion stands regardless of what is in the contract, holding school data ransom, particularly financial data is pretty scummy.  Sage aren't known for being overly friendly provide read only access if you cancel licenses for Sage Accounts.  Quickbooks hosted provide read only access for 12 months.  Even Sun accounts provides read only access or allows export of data, which ESS prevent on the basis it infringes their IP rights - bear in mind this is IP that is nearly 20 years old with code held together with digital sellotape.

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