Senior IT Engineer | Manchester | Grade 6 - Starting at £32,115

[jmorton3004]

Senior IT Engineer, Manchester - Tes Jobs

 

Prospere Learning Trust are excited to seek applicants for the post of Senior IT Engineer to provide specialist technical IT support across Trust Academies including the development and maintenance of infrastructure/resources and to provide general support to staff and pupils.

Under the direction of the Head of IT Services, you will also support the installation, maintenance, availability and security of the Trust-wide network, hardware, and software.

This is a permanent post, working 35 hours per week, all year round.

The starting salary for this post is Grade 6, reflecting a starting salary of £32,115.

The main contacts of the job are: Head of IT Services, Senior IT Services managers, Headteachers, nominated IT lead in each school, SLT at each school, teaching staff, other support staff, students, and external technical support services.

Main Accountabilities:

 

• To manage and lead IT Technicians at allocated sites.
  
• To monitor all tickets assigned to allocated sites which are logged via the help-desk, to ensure timely and well communicated resolutions by the IT Technicians.
  
• To monitor and respond to all tickets which are escalated from IT technicians via the help-desk across allocated sites. Where needed escalate the tickets for further high-level support in collaboration with the IT Technical Manager(s) and/or the Head of IT Services.
  
• To be responsible for the installation and deployment of new infrastructure hardware (servers, storage, switches, etc).
  
• To be responsible for pro-active maintenance and fault resolution of critical Trust-wide infrastructure, using the Trusts IT monitoring software.
  
• To be responsible for the ownership and maintenance of the infrastructure at allocated sites (including, but not limited to): Server infrastructure (Hyper-V Failover Cluster) Storage infrastructure (Storage Arrays attached to Hyper-V Failover Cluster) Switching infrastructure (HP/Cisco core, distribution, and edge switches).
  
• To be responsible for the operation and regular testing of the backup infrastructure at allocated sites (ensuring working backups, routine restore testing in sandbox environment).
  

The closing date for this application is midday on 27 November 2024 with interviews to take place on Monday 2 December 2024.