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Posted

Hi folks,

 

We have a classroom of 2017 Intel iMacs running the latest MacOS they can (13). The disks are full, mostly with system data, and despite several attempts I cannot identify what it is or how to clear it (including using a trial of an app that's supposed to clear unnecessary data). Anyway, I have tried rebuilding one of the iMacs and that has cleared whatever the data is (I suspect historic Logic installs that haven't cleaned up after themselves). Before rebuilding the iMacs I need to backup the profiles of students that are doing exams, which are only one or two profiles per machine. I managed to do this on the first machine using disk utility to save it all to a DMG file, although I can't remember if I was logged on as the user or not. I have tried on several of the remaining machines while logged on as local admin using disk utility, and also just a straight folder/file copy, and get an error that suggests I don't have permission. I have gone to the root of the user's profile folder, ensured I have read/write access, and also ensured that's applied to "enclosed items". I still get a permission error.

 

My next idea is to get hold of some of the student logins and test with their login, but anyone know why I'm still getting a permission error when I should have access to the profile? Do I have to use terminal and CHMOD (if the correct command) to ensure I have permissions on every file and folder within the profile?

 

Thanks

  • 3 weeks later...
Posted
As follow up, I found that I can only easily copy profiles as the user. For some reason, in some user profiles under Music\Audio Music Apps there's a file or folder buried somewhere that even the user cannot copy, as it gives an error. So I found that to backup some profiles I had to exclude that folder. (I had also tried using CHMOD to grab ownership of everything, and that still didn't help)
Posted
Time Machine (free) will back up both user account data (if you want this) and user created content but you need a Mac and some storage for the back up to do this
  • Thanks 1

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