e-Marker2 requires an install every time you sign back into c2k account.

[MarkRobbz]

Hello All,

 

Was wondering if anyone of you are having a similar issue with the AQA e-Marker 2 software on a C2K managed device.

 

Was working fine up until yesterday, now anytime you log out of that same computer and back in you have to redownload e-marker again as it causes errors when trying to connect to their servers, so I delete the local profile off the computer for that user before running e-marker again which then installs fine.

 

Once installed again it all runs as expected.

 

For the life of me though, I cannot find where it is being installed to on the C drive.

 

Anyone got any clues to why we get the connection error issue requiring us to install it again each time?

 

I just put it down to the surface pro being rubbish because they are temperamental with everything.

 

Thanks,

 

Mark

[jthompson]

That one installs to the user profile I believe. Not sure exactly where. We've also noticed that HTTPS inspection breaks the connection to the servers when attempting to sign into it.

 

Haven't noticed that behaviour, so maybe something in your environment (AV?) is impacting the installed software at some point following installation.