[23h2] Desktop icons arrangement

[jmak]

I have a user who can't arrange their desktop icons in any sensible way - and I haven't been able to come up with a satisfactory fix.

 

Symptom reported: only some icons displaying on laptop, but they reappear when additional monitors are connected.

 

Diagnosis: spacing was hard set in registry to 5500 pixels leaving a very widely spaced grid with space for only about 8 icons on the desktop.

 

Fix: Registry change to 1000 pixels, but still had to turn off auto-arrange and align icons to grid and then manually arrange.

 

Customer was satisfied.... Until a Windows update installed and all of the icons ended up on top of each other in the top left corner.

 

It's a recent Lenovo Yoga, re-imaged with our normal Windows 11 23H2 image. AFAIK all Lenovo stuff has been cleared. We're a Dell shop, but have around 10 Lenovos of same model and image and only one report of this issue.

 

Any suggestions for a permanent fix?