Smart Notebook (Ver. 22) unable to log in with Google.

[Koldov]

Teacher opens a Smart Notebook file (also happens when starting Smart from shortcut) it ask to sign in, teacher chooses Google, opens a browser, attempts to connect to a 127.0.0.1 location, browser can't connect to the page and Smart reports an error and cannot sign-in.

 

I think I had a similar problem on a laptop a while ago when we moved from Ver. 11 and I'm sure I knew the answer to this once, but can't remember as I haven't had to deal with it for years...

 

**UPDATE**

 

Apologies... I made a mistake and put Smart 22 in my original post as I hadn't actually seen the laptop and was just going by what the teacher had told me...

 

When I got hold of the laptop I worked out that it was somehow still on 19 (free) and I can only guess that Smart have maybe somehow stopped this connecting and allowing the user to sign in (we use Google)...?

 

So, I installed 22 (free) which is what all the other teacher laptops are on and that seemed to work OK.

 

Sorry I can't help if you are getting this error and you are on 22...

Edited June 25, 2024 by Koldov

[Steve21]

Haven’t used smart for a few years but anything like that used to be needing to bypass local host/127 etc via proxy settings as it needs to point to the local machine rather than being intercepted by proxy

 

If you add it manually to test it does it work once the bypass is in place?

 

Steve

[JonJones2019]

Hi,

 

Did you ever find an answer for this? I'm having the same issue.