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Posted

Hello All

 

I have a conundrum at my place of work. We have many rooms setup for 'Exams' use , the main software used is Surpass Secureclient for the delivery of content . During a recent upgrade the software will not load until 'Windows Text Suggestions' is disabled.

 

It would be a nightmare to visit each PC to change the settings!! Anyone out there with a solution ...I've done the usual google and ChatGpt research to no avail. Applying a GPO or Reg key fix would be ideal.

 

Thank you

 

Karim

Posted

Try setting the value for this key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\TabletTip\1.7

value: EnableTextPrediction

type: DWORD

data: 0

  • Thanks 3
Posted
Not working for us. Have set a User Group Policy to turn off 'Autocorrect misspelled words' and 'Highlight misspelled words', for exam accounts, it appears to apply (the setting is switched off) yet it still complains that this needs to be done. :frusty:
  • 2 weeks later...
  • 1 month later...
Posted (edited)

Late to the party but... here are the reg keys required to get SecureClient to work (at the moment; taken from https://intercom-help.eu/EAL-Connect-Support/en/articles/160069-secureclient-cannot-be-opened-until-windows-text-suggestions-are-disabled-how-can-i-resolve-this-to-launch-the-software)

Windows 11

[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\Software\Microsoft\input\Settings\EnableHwkbTextPrediction = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\Software\Microsoft\input\Settings\MultilingualEnabled = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\Software\Microsoft\TabletTip\1.7\EnableAutocorrection = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\Software\Microsoft\TabletTip\1.7\EnableSpellchecking = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui]
[/font][/color]

Windows 10

[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\SOFTWARE\Microsoft\TabletTip\1.7\EnableAutocorrection = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\SOFTWARE\Microsoft\TabletTip\1.7\EnableSpellchecking = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\SOFTWARE\Microsoft\Input\Settings\EnableHwkbTextPrediction = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\SOFTWARE\Microsoft\Input\Settings\EnableHwkbAutocorrection2 = 0[/font]
[/font][/color]
[color=#1A1A1A][font=system-ui][font=var(--font-family-secondary)]HKCU\SOFTWARE\Microsoft\Input\Settings\MultilingualEnabled = 0[/font]
[/font][/color]

Edited by BenMottram
  • Thanks 2

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