Office365 - This product can't be installed on the selected update channel

[petben]

Hello, our Office 365 install has suddenly stopped installing with error:

 

This product can't be installed on the selected update channel

 

To install we use a command line to setup and reference our install .xml created from the Office customisation tool. The .xml we use and always have used (below) is for the MonthlyEnterprise update channel and product O365ProPlusRetail which seems correct for our device licensing. I have tried the current channel for testing but same error. We use device based licensing and have done for a year plus.

 

 

 

 

any ideas would be great

[MartinByard]

The only quick thought I have is you are relying completely on local source files, and not allowing it to fallback to the internet if needed (if I'm reading that xml right).

 

Given that Monthly enterprise is typically supported using the last two months of updates, is it possible your source is out of date (if that is even a thing, honestly not sure if it is or not)?