ICT Technician - Highcrest Academy, High Wycombe - £21,879 - £23,961

[SMacbeth]

An exciting opportunity has arisen for an IT Technician who will assist the IT Manager in maintaining and developing the IT systems in the academy, facilitating the smooth running of the network and providing support for its users.

 

The IT Technician will assist in the following areas:

 

• Day to day maintenance of the IT equipment
  
• Dealing with support requests through the Academey’s ticket monitoring system, email and phone calls
  
• Maintaining the IT and AV hardware across Academy
  
• Create new user accounts via Active directory
  
• Set up laptop/screen/projector for school assembly
  
• Providing technical support for all staff and students
  
• Testing and deploying hardware and software
  

 

You will need to have the ability to work under pressure in a demanding environment, troubleshoot problems and resolve issues effectively and efficiently,using your good communication skills. In addition, you should have a good understanding of how typical IT systems works, including knowledge of Microsoft operating system.

 

For more information, or to request a full JD and application form, please contact the academy on: [email protected]