Jobos Posted October 3, 2023 Posted October 3, 2023 So I'm setting up DKIM on 365 by following this https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide but when I click our domain I don't see anyway to create the DKIM keys, all I see is an enable / disable slider. On the onmicrosoft.com domain DKIM is already enabled with the said slider plus a rotate DKIM key button is available. How do I get the DKIM keys when I don't see any popups?
andy_b Posted October 3, 2023 Posted October 3, 2023 The DNS CNAME records should be a standard format - have you added those? Host name: selector1._domainkey Points to address or value: selector1-._domainkey. TTL: 3600 Host name: selector2._domainkey Points to address or value: selector2-._domainkey. TTL: 3600 https://learn.microsoft.com/en-gb/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide#steps-to-manually-set-up-dkim 1
Jobos Posted October 3, 2023 Author Posted October 3, 2023 The DNS CNAME records should be a standard format - have you added those? https://learn.microsoft.com/en-gb/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide#steps-to-manually-set-up-dkim No as I thought I needed to get the keys from 365 first but which is why I was struggling. Thanks for the link and after reading through I think I understand now. I'll add the records to DNS next and enable DKIM tomorrow.
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