Mac Mini died - setting up and installing Apple Configurator

[SayLHP]

Hi all,

 

The mac I had in my office died during the heatwave, a new one was purchased and I've set it up, gone to install Apple Configurator and I get the error that I can use the app store as the apple ID is associated with Apple School Manager.

The other error I get is that the Apple ID is blocked from making purchases.

 

I can't quite think of the right term to google for this, as I just keep to be going round in circles.

 

We never used anything but Apple Configurator and I'm getting twitchy as they've requested the iPads for the inset days next week as we have external trainers coming in!

[2ilent8cho]

Sounds like you are trying to use a Managed Apple ID on the App Store to download Apple Configurator? If so you cannot. You have to use a non managed Apple ID, ie a personal one.

[SayLHP]

Thank you! That was exactly my problem - managed to get it sorted by downloading Apple Configurator on my phone and signing in with the managed Apple ID and adding the device from there.

 

I managed to save the blueprints from the old mac before it died, need to figure out tomorrow how to import them and set up the certificate and other bits!

[NeoNebula]

Reach out to the person or team managing ASM for your institution. They can either provide you with the right credentials to use or adjust the permissions on your current Apple ID to allow the download of Apple Configurator. Simply because you need to use an Apple ID that is not restricted by ASM for downloading apps from the App Store. This could be a personal Apple ID or a different institutional Apple ID that doesn’t have these restrictions.