Paxton Net2 > EntrySign

[Koldov]

EDIT: Unfortunately, it's NOT the default!

 

We are trying to get our Paxton Net2 door entry system integrated with our EntrySign system and have been asked by EntrySign to provide Paxton Net2 server I.P. address and the System Engineer password.

 

The Paxton Net2 'server' is just the reception computer it is running on I guess, but we are having trouble finding the 'System Engineer' password.

 

I don't have anything to do with it as it was purchased without me being involved and installed by a 3rd party contractor. Unfortunately it was quite a few years ago now, the person who was involved with it doesn't really remember any of the details or who actually installed it...

 

So I guess we need to find out how to log on as a 'System Engineer'... is that actually an account/username and is that the syntax to use on the log-in page?

 

Also is there a default password? The 'user' believes they know that, but I'm not sure they have the correct username format?

 

EDIT: Just to add, I'm obviously not asking anyone to post 'default username/password' combinations, PM is fine...

Edited September 13, 2023 by Koldov

[DaveTheTech]

Paxton are great. I remember being stuck between the company that put it and them.

AN1170-US.pdf (paxton-access.com)

Depending on the version, it seems you just ring up with an site ID code (after clicking reset password).

They'll then provide an alternate means to get access.

 

Failing that, its SQL database. It should be fairly trivial to get access to it as an administrator.

[Koldov]

Thanks to those that responded via PM, unfortunately it's just confirmed that we did already know the default, but it seems the engineer that installed it took it upon themselves to change it for some unknown reason....

 

Probably knowing that if we ever had a problem it would cost us to get them to come back and sort it out...

 

Talking of which the company that put it in have apparently changed and so have the personnel probably. The BM has emailed the company (now SCUTUM I believe) and they want £180 +vat (and a call out charge) to send someone to log us in!!!

 

EDIT: Messing with passwords in an SQL database might be trivial for some... also I've always thought that it could cause serious issues (although mostly that's when the subject has been SIMS)?

 

EDIT 2: Reading the supplied PDF it appears that changing the 'default' on installation is a security 'feature'...

Edited September 13, 2023 by Koldov

[Koldov]

BM is now on the phone to Paxton...

[DaveTheTech]

Sorry if I caused offence (poor choice of words), meant straight forward to get it changed. As you mentioned, the fallout can vary from program to program