Adobe cc

[dapaulio]

Anyone know of any problems with adobe cc. We have had several education customers whose adobe cc have stopped working over the course of the last week

 

Can anyone shed any light

[robintech]

Seems ok, using Device licensing if that makes any difference. There is a useful report under the product profile that shows failures for us in the past

 

[dapaulio]

It’s weird we have device licensing on all our schools and oddly 3 have started to expire the subscription in the last 2 weeks.

 

License wise they are all within there device limits and subscription end date.

 

The only thing I can think of is the server firewall endpoints have changed and the software grace period has expired. Which I fear if this is on 3 sites so far am I expecting all our sites to begin doing the same over the coming weeks

[Julian]

We are using Adobe CC, It works. the downloads are large (several gigabytes), but come as a .msi package that easily deploys. The biggest problem is that each user has to login to Adobe CC, but this has gotten less of an issue since Adobe allowed SSO via Google (we are a Google school).

 

As we are using shared device licencing, not all the school computers have Adobe CC, and I get requests to allow users to “download” the app. I then have to explain that no we do not have the licences, and no the students (and staff) cannot use the school licence on their home computer.