Net support 12

[Millsy79]

I know that Netsupport 12 is out of date but it has been working fine for our needs up until this week. Does anyone know if their has been some sort of windows update that could have affected this.

I reimaged a PC that had stopped showing in the tutor console and after the image had applied it appeared in the tutor console again but only up until windows updates where applied. After the updates net support doesn't show that its running in task Manager.

 

I assume that the stock answer to this problem would be to update to the latest version of net support but if its possible to get this working again it would be helpful.

[Millsy79]

If anyone is interested. It turned out that windows defender suddenly after 13 years saw the netsupport client as malware and removed the client32 form the devices

[robintech]

Had ESET do the same thing last year but only when running a full scan for some reason, managed to exclude it and restore from quarantine though