Neilwoo Posted April 27, 2023 Posted April 27, 2023 Hi all,We have PC Mobility print service installed over DNS and it spans across a couple of VLANS. Working in conjunction with Papercut for user management. It has always worked without issue but all of a sudden it's stopped printing from Chromebooks; which are managed. We can see the printer on Chromebook but as soon as we hit print, the print preview never displays the content and eventually says 'Print Failed. Something went wrong when trying to print...'.Just seems a WIFI issue using Aruba. We have this logged with our 3rd party Papercut support provider but I appear to keep sending the same kind of logs and end up getting nowhere. Anybody else having issues with Mobility print recently?? Slightly Frustrating!
PaperCutterBrenda Posted April 27, 2023 Posted April 27, 2023 Hi there Neilwoo, PaperCutter Brenda here. Our support team is always available if you're not getting adequate help from your reseller. Please feel free to reach out to [email protected] any time!
Neilwoo Posted April 28, 2023 Author Posted April 28, 2023 Cool thank you! Appears Chrome has updated this morning and this has mysteriously kicked back into life!
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