IT Support Engineer (Field Engineer) - Essex - £24,000 - £30,000

[BIS]

IT Support Engineer (Field Engineer) 2nd Line

 

B.I.S. Solutions Ltd

Essex

Full-time, Permanent

 

We are seeking an ICT support / field engineer to join our established and growing team covering a wide range of ICT duties as a specialist Education and SMB managed service provider.

 

The applicant should be a highly motivated individual who is looking to develop their skills within the field of I.T. This is a customer-facing role and therefore good communication skills and a professional attitude are essential.

 

The role involves providing support and consultancy by telephone, remote support and on-site on a day to day basis. The successful applicant will attend regular site-visits which will require a full UK driving license and use of a car is essential.

 

As an IT Support / Field Engineer you will have a good understanding of the following:

 

• Previous experience and/or qualifications in current Windows Server products and services (Active Directory/DNS/DHCP/Group Policy)

• Strong administration and maintenance of Microsoft Office 365, Microsoft 365, Intune

• Desktop and Server Hardware upgrade/installation and troubleshooting

• A good knowledge of up to date Windows desktop operating systems and applications

• Helpdesk system (managing, responding to support requests with SLAs)

• Good networking experience (TCP/IP topologies, switches, routers)

• Anti-Virus, Anti-Spam, Firewalling, UTM and security solutions

• Onsite and Offsite backup and recovery services and procedures

 

Requirements:

 

• 1+ years relevant experience

• A full UK driving licence and vehicle

• An Enhanced DBS (the cost of which will be met by the employer).

• Good communication skills

• A willingness and enthusiasm to learn

• Job Type: Full-time

 

Salary: £24,000.00 to £30,000.00 /year (based on previous experience and qualifications)

 

Benefits:

 

• On-site parking

• Car mileage payments

• Company pension scheme

 

Please contact us by email - [email protected]

Or by phone - 01621 732404

 

**APPROVED**

Edited February 13, 2023 by Dos_Box

[Dos_Box]

**BUMP**

 

Contact details added.