AlteredAdmin Posted January 17, 2023 Posted January 17, 2023 Server info: OS Name: Microsoft Windows Server2019 Standard OS Version: 10.0.17763 N/A Build 17763 Original InstallDate: 1/17/2020, 12:25:18 PM Having issuesinstalling cumulative updates. It seems to have installed defender and .NETupdates fine. But can't get the current (Win 10 (1809) and Server 2019 -Cumulative Update (64-bit) January 10 2023) or previous December update toinstalled. If I try it manuallyit fails with MSI failed with error code -2146498304. When I try it fromWSUS or Microsoft it fails with 2023-01 Cumulative Update for Windows Server2019 for x64-based Systems (KB5022286) - Error 0x800f0900 I have tried toreset windows updates according to the below KB. https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update Ran the SFC /Scannowand the DISM restore health commands The restore health command fails withError: 0x800f0954 In Googling allthese error codes I'm basically chasing my tail. Everything keepscircling around to the same thing over and over and nothing seems to work, andeverything fails The below is from the windows update log. [font=Calibri]2023/01/1311:00:13.1374595 7128 8128 Handler CBS called Error with 0x800f0900, [/font] [font=Calibri]2023/01/1311:00:13.1402237 7128 8128 Handler CBS called Terminate[/font] [font=Calibri]2023/01/1311:00:53.9164837 7128 7556 Handler Completed install of CBS update withtype=0, requiresReboot=0, installerError=1, hr=0x800f0900[/font] [font=Calibri]2023/01/1311:00:54.0648649 7128 7556 Handler * END * CBS Install[/font] [font=Calibri]2023/01/1311:00:54.6929704 3664 5204 Agent *FAILED* [8024200B] Method failed[CAgentUpdateManager::InstallUpdate:11739][/font] [font=Calibri]2023/01/1311:00:54.8788666 3664 5204 Handler Loaded state: cCompleteIterations: 1,pt: SelfContainedNoExpressPayload, nNextRequestID: 1.[/font] [font=Calibri]2023/01/1311:00:54.9012256 3664 5204 Agent LogHistory called.idUpdate={447FF6C5-74A0-4DFD-A497-9039E898E010}.200, resultMapped=800F0900,resultUnMapped=800F0900[/font] [font=Calibri]2023/01/1311:00:54.9131342 3664 5204 Agent Install updates CallerId =UpdateOrchestrator[/font] [font=Calibri]2023/01/1311:00:54.9132320 2116 4776 ComApi Install ClientId =UpdateOrchestrator[/font] [font=Calibri]2023/01/1311:00:54.9140489 2116 4776 ComApi Install call complete (succeeded = 0,succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0[/font] [font=Calibri]2023/01/1311:00:54.9143000 2116 4776 ComApi Reboot required = False[/font] [font=Calibri]2023/01/1311:00:54.9143085 2116 4776 ComApi Exit code = 0x00000000; Call errorcode = 0x80240022[/font] [font=Calibri]2023/01/1311:00:54.9143100 2116 4776 ComApi * END * Install ClientId = UpdateOrchestrator[/font] [font=Calibri]2023/01/1311:00:54.9146923 3664 1652 Agent WU client calls back to install call{36B49B40-ED6B-4C7D-A74A-D2CC913B7D67} with code Call complete and error 0 [/font] [font=Calibri]2023/01/1311:00:54.9149632 2116 6932 ComApi Install call complete (succeeded = 0,succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0[/font]
AlteredAdmin Posted January 17, 2023 Author Posted January 17, 2023 So it appears i may have solved my issue. I deleted all files in C:\Windows\Servicing\Packages\ that i had permissions to delete. Mostly all the .MUM files. If i had to do it again i would only delete the effected one. Ran the Windows Update fix script to clean house. Rebooted, Checked for windows update failed Checked again and was able to install the 2023-01 Cumulative Update for Windows Server 2019 for x64-based Systems (KB5022286) 1
sigma Posted January 17, 2023 Posted January 17, 2023 (edited) Too late deleteing. Glad it workd! Edited January 17, 2023 by sigma
jonnykewell1 Posted January 31, 2023 Posted January 31, 2023 Good afternoon, which script was it that you ran after deleting the .mum files please? I have the same issue with one of my servers. Thanks, Jonny
AlteredAdmin Posted February 2, 2023 Author Posted February 2, 2023 Good afternoon, which script was it that you ran after deleting the .mum files please? I have the same issue with one of my servers. Thanks, Jonny This is the script that i use: https://github.com/AlteredAdmin/Microsoft/blob/main/Windows%20Updates/Reset_Windows_update.ps1 More information: https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update 1
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