isams access not working from browsers.

[rbjames]

Hi,I'm hoping someone can help me figure out what is going on. Yesterday morning at around 10 people started getting problems getting into our MIS from the browser (isams). The browser would wait for ages then come up with:

 

This page isn’t working right nowourschool.isams.cloud didn’t send any data.ERR_EMPTY_RESPONSEWe use Edge - tried incognito mode no luck. I then tried installing firefox but no luck....but if I then use firefox private mode it works.I then start thinking that it is a problem inside our network but then I try from my phone at home and it hangs again which casts that theory into doubt.Has anyone come across this before and, if so, found a fix (other than installing another browser and using private mode for ever more)? Chrome doesn't fix the problem in incognito mode.Thank youRichard

[rbjames]

OK - now fixed. It seems the link we always used to go to to access the site is no longer working for some reason. Found the new link and all is good.