Surfprotect issues

[Guest Guest]

Is anyone else having issues with SurfProtect this morning? Random users are getting poor performance and some sites not loading at all, removing the explicit proxy seems to resolve the issue

[Patrick_Exa]

@kieran1990 - Sorry to hear you have been experiencing issues with performance when using SurfProtect. If you could drop me a message with you school information and a description of what has been happening I will happily investigate this for you.

 

Alternatively, please get in touch with our helpdesk on 0345 145 1234 or [email protected] detailing the issues you are experiencing.

[Guest Guest]

PM Sent

[Patrick_Exa]

Thanks Kieran, i'll respond to the PM.