Connetix Posted June 30, 2022 Posted June 30, 2022 Hi forum, our school has FMS for another couple of months, but our SIMS/FMS support with a third party support ended in April. When we try and launch fms I get the error below. I think what needs to happen is that we need to download the latest version of FMS to solus from EES, but this is not working. So does anyone have a number for FMS/Solus Support from Capita directly. My understanding is that this support is something we are entitled to without having to go via a third party company.
CHiLL Posted June 30, 2022 Posted June 30, 2022 Capita have nothing to do with SIMS or FMS any more, since they sold it to ESS.
Connetix Posted June 30, 2022 Author Posted June 30, 2022 Hi Sorry that's who I meant. Don't suppose you have a support number for ESS ?
CHiLL Posted June 30, 2022 Posted June 30, 2022 Hi Sorry that's who I meant. Don't suppose you have a support number for ESS ? 0800 1707 005 - https://www.ess-sims.co.uk/contact-us.
ThatBoringBloke Posted June 30, 2022 Posted June 30, 2022 Generally ESS won't speak to you unless you have a support contract with them. https://www.educationsoftwaresolutions.co.uk/contact-us
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