IT FIELD ENGINEER – WEST LONDON - £26-32 K – (PART HYBRID) *URGENT*

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IT FIELD ENGINEER – WEST LONDON - £26-32 K – (PART HYBRID) *URGENT*

 

Our client a small boutique yet growing organisation is looking for a talented and motivated IT Field technician who enjoys giving excellent customer support, covering schools mainly in the West of London. The ideal candidate does NOT need to be a car driver as this role is mainly on school sites within distance of the local transport hubs and you are given a company Travel card. There is also an element of the role where you will be working from home probably one day a week – which is nice ! The company also offers PMI (private medical insurance to the successful candidate- and their immediate family).

 

We are looking for IT engineers who can provide :-

 

 

• Serving as the first point of contact for IT support within schools
  
• Providing 1 st/2nd line technical support via helpdesk and onsite
  
• Investigate Windows and software issues through diagnostic tools, Windows event viewer and online resources
  
• Manage, monitor and ensure the successful deployment of Windows updates and AD policies
  
• Maintaining and updating technical documentation regularly
  
• Monitor, add and update IT helpdesk tickets
  
• Document all ticket resolution and follow up with all parties involved to ensure the problem was corrected to their satisfaction
  
• Support the schools PC and AV infrastructure, including a range of operating systems and hardware devices.
  
• Manage computer operation scheduling, backup, storage and retrieval
  
• Mileage paid – OR Company Travel card
  
• Access to clients PMI healthcare scheme
  

 

 

Ideally you will have a minimum of two years’ experience within IT – ideally within the Education sector – but that is not a show-stopper! We are interested to speaking to Field technicians from all sector backgrounds

 

If you have the required knowledge and experience for this role, then please forward your CV to [email protected]

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.