Dos_Box Posted June 9, 2022 Posted June 9, 2022 Just a quick heads-up, IRIS will be holding a webinar today at 15:30 to talk about the benefits of their cloud based MIS, Ed:gen. You can register for free here.
supportman Posted June 9, 2022 Posted June 9, 2022 Looks interesting. I've registered to take a look. I would caution about their support services though, its been absolutely terrible since they took over Biostore.
willtech Posted June 9, 2022 Posted June 9, 2022 Looks interesting. I've registered to take a look. I would caution about their support services though, its been absolutely terrible since they took over Biostore. I would echo the same their support has been really bad. I have to chase up tickets as they are left a lot of the time.
supportman Posted June 9, 2022 Posted June 9, 2022 Quite a good webinar, the product looks solid and much better than the iSams MIS it was split off from. The admissions module looked nice and isa standout feature from other cloud MIS's. Everything else looked very similar to Arbour/Bromcom in terms of the interface and functionality. The system did look quite fast and responsive. Definitly worth a look when moving to a modern cloud MIS.
slugshead Posted June 9, 2022 Posted June 9, 2022 Wonder if they'll eventually push iSAMS customers over? I've had tickets open with them for weeks for issues within iSAMS. So yeah, support is shocking.
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