Apple & SchoolBase

[Setro]

Hi All,

 

We have multiple iPads onsite, different generations, that used to be able to get onto our MIS/SchoolBase via Chrome, but now it can no longer get past the sign in page.

 

I was advise this is Apple being Apple so not much I could do. I did enable pop-ups on the Chrome Settings, that did nothing. No changes has been applied to our webfilter and I do not believe Schoolbase have made any changes to their whitelist.

 

Anyone else ran into a similar issue?

 

Thanks,

 

Settro

[RLR]

What message are you seeing. There was a similar thread on here a few days ago with issues with logging into a website and it turned out to be the time on the iPads was not set correctly. Edited April 21, 2022 by RLR

[Setro]

"An unknown error has occurred. Please try again", that is all.

[RLR]

Do you use an MDM at all to set the iPads up?

 

Might be worth wiping one and starting fresh to see if you still get the same error. Are there an IOS or app updates available?

[Setro]

Yes we use Jamf, some iPads are up to date other are a little bit behind. I will give the wipe a try and tell you how it goes.