Applications and IT Officer - University of Oxford - £26,341 - £31,406

[seustice]

Zoology (in 2022 the department will merge with Plant Sciences to become the Department of Biology), 11a Mansfield Road, Oxford, OX1 3SZ

This is a unique opportunity to take on new challenges with a team that will, by sometime in 2024, provide IT support for the largest building in the University’s science area. This role involves working with a strong team to provide effective technical support for our department, with a particular focus on the teaching elements. The role will grow over time, as we merge with Plant Sciences to form the new Department of Biology and as we prepare for the move to our new home in The Life and Mind Building.

 

You will have a track record of delivering outstanding customer service and experience in IT support. You will be familiar with AV equipment, Windows servers, Windows and Apple clients and deployment solutions. The ability to foster a team approach to troubleshooting and exploring novel solutions is essential.

 

Outstanding customer service and interpersonal skills, the ability to tailor communication to a range of stakeholders, excellent attention to detail, the ability to work methodically and interpret standard procedures and sources accurately, also the ability to develop good working relationships with a range of people.

 

The team is a group of skilled individuals, each with their own facets of expertise, with an intrinsic culture of sharing skills and knowledge to develop teammates. We do not work in silos, exposure to unusual hardware and software is commonplace and this role is ideally suited to someone who is looking to develop a broad skillset, with continuous professional development at the fore.

 

This is a new role, and training will be given on unfamiliar systems or applications.

 

Committed to equality and valuing diversity.

 

This is a full time role available immediately.

 

The closing date for applications is 12.00 noon on Wednesday 20th April 2022.

 

Link to apply.