Bugzi Posted February 18, 2022 Posted February 18, 2022 Hello, I'm trying to troubleshoot some Software Updates issues from our SCCM environment. When looking at the "UpdatesDeployment.log" file, I am getting repeating errors for this: Failed to get update (Site_E3DBEB44-93D0-4267-B9AD-88ED53A72222/SUM_583879ed-42c4-474f-a3b1-c3045757fe21) Article Id, error = 0x87d00215 Googling this always comes back with to check the DP for disk space, but that is fine. I also don't see any sync errors on the DP's. Is there a trick to find which update the ID numbers refer to please? Many thanks
Steve21 Posted February 18, 2022 Posted February 18, 2022 There are loads of issues that could be related to. Overall things to check: You don't have old WSUS gpo settings clashing with SCCM Client settings are set to manage Windows Updates Updates are set to download/deploy via ADR/SUG Do you have the option set on your ADR to download direct from MS if it can't find the source on the DP? No proxy settings for Updates (or your SCCM url as a bypass) Regarding the ID you can get it via WMI etc, but generally it's easier just to turn on the package ID view in the console Steve
Bugzi Posted February 18, 2022 Author Posted February 18, 2022 Apologise, I wasn't very clear. The updates I am installing are coming from PatchMyPC. These are being added by an ADR and have been fine. Just this error is coming through quite a lot on my test device. Do you have an example / info how I can find this in WMI please as I don't know what the package ID is either ? Thanks
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