ICT Support Technician – North London - Up to £33,000

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ICT Support Technician – North London

Up to £33,000 dependent on experience as well as excellent benefts

 

A leading Independent school group are looking for an experienced 2^nd/3rd line ICT Support Technician to provide day-to-day support for the staff and students at two school sites, in Camden and Highbury (North London). With support from the Schools ICT Manager, you will be providing 2^nd and ideally some 3^rd line support to both staff and students to ensure an efficient ICT Service is delivered at all times.

 

You will be responsible for carrying out routine maintenance of all computer hardware and network services, resolution of all ICT faults and requests both onsite and remotely, installation and configuration of hardware and software, maintaining site documentation, managing user accounts, server back-ups, monitoring ICT security as well as other reasonably requested duties.

 

Requirements:

 

· 2nd line ICT Support experience, preferably within the Education Sector

· Windows Server 2012/2016/2019

· Windows 10 and AD

· Office365

· Microsoft Office 2013/2016 suites

· LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP.

· Mobile device support including Apple, Windows, and Android tablets

· AV and interactive boards and screens

· Shared printing solutions

· Apple device management and support

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

 

If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to Education Support Professionals