Edge - Pupils profiles not syncing

[mullet_man]

All of a sudden (not sure how long exactly) but pupils Microsoft Edge profiles are not syncing.

 

I have GPOs setup to auto sign in and this was working fine but just recently I've noticed all the pupils get the same errors

 

"Not syncing"

 

"Sync isn't available right now"

 

 

Sync is working perfectly for staff, so not exactly sure what the issue is. Just wondering if anyone else has seen something similar?

 

Cheers.

[mullet_man]

Edit.

 

I've fixed it - I've had to add these two URLS in Smoothwall.

 

https://edge-enterprise.activity.windows.com

https://edge.activity.windows.com

 

We had Smoothwall installed over the summer so am guessing as staff and their laptops had the sync already setup it shows as working, but when a student logged in it couldn't setup the initial sync.

Edited November 30, 2021 by mullet_man

[speakercon]

Thanks for this! I've been having the same issue and came across this, however it was 'api.aadrm.com' that was being blocked for me, incase useful to anyone else in the future.