Lenovo Yoga X1 Gen 2 Intel Firmware Update issue

[simpsonj]

After receiving an 'urgent message' from the Lenovo System Centre stating that our Lenovo Yoga's needed to have critical updates applied, I upgraded the firmware on the Intel Management Engine Interface. This, as it turns out, has been a bad idea. Laptops that have the update no longer turn off properly, and will sit on a black screen until the power button is pressed for around 10 seconds or so.

 

So this message serves a dual purpose

 

1, Don't upgrade the firmware, even if told it's critical, on more that one machine at a time to test (though of course, this doesn't affect every machine the same way...)

 

2, Can anyone think of a way of salvaging these machines? I've tried:

 

• Updating the Intel Software
  
• Rerunning the Firmware update (Windows doesn't detect the Intel Management Engine Interface any more)
  
• Running all Windows updates, including drivers
  
• Turning off anything to do with INTEL in the BIOS
  

[psydii]

Restore BIOS/EUFI defaults for Windows 10.

 

Re-image the machine.

 

Re-image the machine from a windows 10 vanilla image, then add the lenovo tools and let them choose what updates/drivers to install.

 

Try these forums: https://forums.lenovo.com/t5/Enterprise-Client-Management/Thinkpad-T14s-Gen-2-Type-20WN-major-shutdown-issues/m-p/5110345

 

(I link to a current thread with a very similar sounding issue to yours)

[simpsonj]

then add the lenovo tools and let them choose what updates/drivers to install.

 

 

Ironically it's these very tools that cause the issue in the first place. As standard I install the Lenovo System Update software and let it do it's thing. Now I leave out all the firmware updates, and will do for the foreseeable future...

 

Thanks for the suggestions. Rebuilding Windows sadly doesn't solve the issue (and is a PITA because the laptops don't reboot properly any more). But I can try resetting the BIOS/UEFI and seeing if the Lenovo Forum has anything new.