danielghares Posted October 19, 2021 Posted October 19, 2021 (edited) I've taken on the ICT Manager role, so my previous position of Senior IT Technician is now being advertised. This is a great opportunity to work in an large, outstanding school, with lots of exciting projects on the horizon. If you'd like an informal chat about the role, feel free to DM me. Job Description Person Spec For the full applicant info pack or to apply, please see here https://www.tes.com/jobs/vacancy/senior-it-technician-oxfordshire-1509824 Senior IT Technician, The Cherwell School, Oxford Permanent Position 37 hours per week; all year round Annual Leave: 29 days per annum (plus bank holidays) Salary Grade 9: £27,741 - £30,451 per annum Start Date: As soon as possible The Cherwell School is a successful comprehensive school in Oxford, rated ‘Outstanding’ by Ofsted. We are looking to recruit a Senior IT Technician to support staff and students in their use of ICT equipment, providing second level in-school support for complex requests. We are looking for an enthusiastic colleague who has a flexible and positive approach and who enjoys working in a team. Key Responsibilities Day to day management of Cherwell’s core infrastructure, services and data to ensure the availability of a fully operational IT network throughout the school Provide second line support for more complex requests and issues, performing diagnosis procedures on hardware, peripherals and applications and liaising with 3rd parties as required Assist the Network Manager with business-as-usual projects and to take a lead in resolving infrastructure related issues Act as the Network Manager in their absence General Tasks Assist in managing the IT helpdesk system correctly and respond to requests Create and maintain documentation of all IT systems Give appropriate level of advice on compatibility of hardware and software Maintain the schools IT Asset register and carry out regular checks Manage the school’s Google Workspace and Office 365 environments Building and testing software packages for deployment over the network Ensure IT changes are managed in a structured way and documented To keep abreast of developments in technology and their application for education Liaise effectively with staff to provide a solution to their requirements Perform advanced diagnosis of faults on computers, network hardware, peripherals and applications Train groups of staff as appropriate Assist in the design, implementation and management of a comprehensive Disaster Recovery Plan Liaise with vendors to discuss requirements and negotiate on purchases Development of scripts and processes to increase productivity within the IT Department Infrastructure General management of all infrastructure (updates / patches, maintenance tasks,monitoring). This includes, but is not limited to: Servers, both Virtual and Physical Firewalls Switches / Routers Access Points [*]Maintaining a high level of network security by monitoring new CVE’s and applying patches when released [*]Working with the network manager to design and implement new network infrastructure to meet the schools requirements [*]Leading the commissioning and decommissioning of servers and services, as required [*]Maintain the backup and disaster recovery processes of all systems Edited October 19, 2021 by danielghares
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