AlteredAdmin Posted October 13, 2021 Posted October 13, 2021 I was getting FAILED on registering your device for mobile management (6, "0x80180014") Deleted device in Intune per (https://docs.microsoft.com/en-us/mem/autopilot/known-issues#delete-device-record-in-intune-before-reusing-devices-in-self-deployment-mode-or-pre-provisioning-mode)Reloaded Windows now Autopilot Fails at "0x81039001" on securing your hardware....There is hardly anything on google for 0x81039001... I have Cleared TPM. and Confirm device was deleted from Intune. What else Could Cause this? Device info: Windows 10 TPM 2.0 Self-Deploying Thoughts?
foofighterjim Posted October 13, 2021 Posted October 13, 2021 I am getting the same problem but with a different error code (0x800705b4). Has been working fine all morning, so MS may not be aware / updated their status page yet. 1
foofighterjim Posted October 13, 2021 Posted October 13, 2021 HP or Dell? Dell, I do have some HPs to do this afternoon though!
AlteredAdmin Posted October 13, 2021 Author Posted October 13, 2021 Dell, I do have some HPs to do this afternoon though! Yea, not sure what is going on the sysadmin discord there is another admin having the same issue. In your 1st post did you say it just started working correctly for you?
foofighterjim Posted October 13, 2021 Posted October 13, 2021 Yea, not sure what is going on the sysadmin discord there is another admin having the same issue. In your 1st post did you say it just started working correctly for you? No, it had been working fine this morning (GMT) but I had a laptop fail during a Fresh Start about 2 hours ago.
AlteredAdmin Posted October 13, 2021 Author Posted October 13, 2021 No, it had been working fine this morning (GMT) but I had a laptop fail during a Fresh Start about 2 hours ago. Ah ok, i know on (https://discord.gg/winadmins) its being discussed as well. So we are not the only ones. other info: 1
AlteredAdmin Posted October 13, 2021 Author Posted October 13, 2021 I would also like to add i get the error 0x81039024 for securing hardware on windows 11 machines self-deploy.
AlteredAdmin Posted October 13, 2021 Author Posted October 13, 2021 Hey everyone, we are aware of this issue and our engineering teams are actively collaborating to resolve this. More information will be provided in the Service health dashboard: https://aka.ms/MEMSHD as it becomes available. We apologize for the inconvenience and thank you all for the reports!
Solarus Posted October 13, 2021 Posted October 13, 2021 Thanks for the update @AlteredAdmin, good to see MS have picked up the issue! 1
caffrey Posted October 14, 2021 Posted October 14, 2021 Is this why I was getting Attestation issues ? , thought it was just me and the rubbish hardware...
foofighterjim Posted October 14, 2021 Posted October 14, 2021 Hey everyone, we are aware of this issue and our engineering teams are actively collaborating to resolve this. More information will be provided in the Service health dashboard: https://aka.ms/MEMSHD as it becomes available. We apologize for the inconvenience and thank you all for the reports! So apparently User-Driven deployments should be unaffected, so it looks like I can get on with some of my backlog. Typically, my main focus is on a Self-Deploying setup at the moment.
AlteredAdmin Posted October 14, 2021 Author Posted October 14, 2021 Is this why I was getting Attestation issues ? , thought it was just me and the rubbish hardware... Yes, Status:Service degradationIncident ID:IT291245User Impact:Admins' TPM attestations may fail during Autopilot self-deployments or pre-provisioning deployments.Latest Message:Title: Trusted Platform Module (TPM) attestations fail during Autopilot self-deployments or pre-provisioning deployments User Impact: Admins' TPM attestations may fail during Autopilot self-deployments or pre-provisioning deployments. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.Updated:10/14/2021, 3:19:24 AMStart Time:10/12/2021, 7:40:00 PM Updated:10/14/2021, 2:17:37 AMMessage:Title: Admins' Trusted Platform Module (TPM) attestations fail during specific deployment scenarios User Impact: Admins' TPM attestations may fail during Autopilot self-deployments or pre-provisioning deployments. More info: Specifically, Autopilot self-deployments or pre-provisioning deployments may fail due to this issue. User-driven autopilot deployments are not impacted. Current status: We're continuing to adjust throttling to our service to help mitigate impact. Scope of impact: Your organization is affected by this event, and any admin attempting to use TPM attestations are affected. Start time: Tuesday, October 12, 2021, at 11:40 PM UTC Root cause: A portion of infrastructure that facilitates TPM attestation requests isn't processing traffic as expected, resulting in impact. Next update by: Thursday, October 14, 2021, at 5:00 PM UTC 1
caffrey Posted October 14, 2021 Posted October 14, 2021 It just decided to pick the moment that I'm learning about intune and whiteglove... I even went as far as bios updates
AlteredAdmin Posted October 15, 2021 Author Posted October 15, 2021 It just decided to pick the moment that I'm learning about intune and whiteglove... I even went as far as bios updates Bios Updates are always good to do. But i did test Self-deployment last night everything worked so yours should be working as well.
psydii Posted October 15, 2021 Posted October 15, 2021 This looks like bad news: https://techcommunity.microsoft.com/t5/intune-customer-success/updates-to-the-windows-autopilot-sign-in-and-deployment/ba-p/2848452
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