Something you guys might find funny.

[Bodsworth]

Why Catch-22 Needs To Be Required Reading

Tech Support | California, USA

 

Customer: “I bought a computer from you guys not 3 weeks ago, and my internet isn’t working.”

 

Me: “Well the computer itself seems to be operating perfectly…”

 

Customer: “It is NOT working perfectly. I cannot get on the internet. ”

 

Me: “I understand that; I just mean while the internet itself isn’t working, your computer is functioning properly.”

 

Customer: “My computer is worthless without internet.”

 

(Company policy is to direct her to her ISP for further assistance. So I try to get that info from her so I can give her a proper phone number.)

 

Customer: “Why don’t you just fix it?”

 

Me: “I’ve run out of things we can try.”

 

Customer: “What is the ISP going to do?”

 

Me: “They’ll walk you through a few things or at least tell you if there is an outage or other problems in your area.”

 

Customer: “I bought this computer from YOU and YOU should be the ones fixing it.”

 

Me: “It’s not the computer, it’s the internet. Unfortunately we’re not your internet provider. There’s really nothing more I can do for you.”

 

Customer: “How much do you charge for internet?”

 

Me: “We do not sell internet.”

 

Customer: “Than who do I buy my internet from?”

 

Me: “I don’t know. Verizon, perhaps?”

 

Customer: “I suppose I should order some internet.”

 

Me: “…you haven’t even signed up for it yet!?”

 

Customer: “I wanted to do it on the internet.”

 

Me: *head explodes*

[ChrisC]

Sounds about right....

 

Similar to the myth of why a WIRELESS trolley won't work when the power lead isn't plugged in, but it's WIRELESS!

 

Chris

[flashsnaps]

Haha lol - thats pritty funny.