iOS & Intune - Browsers not on Home Screen

[CHiLL]

We've encountered a strange issue with our iPads, where we cannot use any browsers other than Safari. We previously deployed Chrome to the iPads, which worked. We then reset the iPads and the apps just didn't deploy. At first, we got a message in Intune saying that Chrome was installed, but it wasn't showing on the home screen. Checking deeper it said it failed to install, but we couldn't re-push it, because it was already "installed". We've now tried to push Edge, Firefox and Opera as testing and they're also not showing. However, both Edge and Firefox show in the Settings app, just not on the Home Screen.

 

We control the contents of the Home Screen via a configuration policy and I have added the icons for all the browsers (tried as docked, on the home screen directly and within a folder). They still don't appear.

 

This issue appears to be limited specifically to browsers, as we've recently pushed the Rakuten Kobo app to iPads and the icon appeared on all devices.

 

Our app deployment settings for the browsers are identical to that of the Kobo app, using the VPP version of the app (not the iOS store app) and configured as device licenses (not user).

 

This is happening on all of our iPads;

• iPad 4th Generation (iOS 10.3.3 - EOL)
  
• iPad Mini 2 (iOS 12.5.2 - EOL)
  
• iPad 7th Generation (iOS 14.5.1)
  

 

I've gone through the configuration policies in Intune and cannot find anything related to restricting browsers.

 

We have a call raised with Microsoft's Intune support, but they're taking a while to respond. Has anyone else encountered anything similar?