Software Restriction Policy issue with SMART

[Chuckster]

I have implemented SRP at user level and all appears to be working well. The default security level is set to Disallowed.

Opening SMART Notebook v11.4 works fine; however, the issue only arises when a user clicks on something that is hyperlinked contained within the document and an error is shown stating that it's blocked. Our default browser is Google Chrome.

 

The error shown in Event Viewer is:

 

Access to C:\Program Files\Google\Application\chrome.exe has been restricted by your Administrator by the default software restriction policy level.

 

I have done the following:

• Explit allow rule on the file path of Chrome
  
• Explict allow on chrome.exe
  
• Explcit allow on the file path of SMART Notebook
  
• Explit allow on notebook.exe
  
• Allow the NTFS Users group full control on the SMART Notebook folder on the C: drive
  

 

None of which have worked.

 

Any one have any ideas?

[Chuckster]

In case anyone needs it for future referencing purposes, this is all I needed to add since Notebook is calling on a 64-bit application from within 32-bit.

 

%HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramW6432Dir%

%HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir (x86)%