[sims] Importing negative balance to School Dinners from ParentPay

[Liam]

Hi, so we are moving to school dinner money from just using parent pay on it's own. Unsure why the two were never linked it's well before my time.

I have only just discovered that the balances for some students is negative, therfore they are in debt.

How to I reflect this in school dinners.?

I have been able to add credit to those with positive funds no issue but can't find a way to add the negative amounts.

Sounds a bit silly, but I don't want parents to think the debt is written off.

 

Hope this makes sense.

Liam

[SJT]

This is just a copy and paste from the Capita site, but I think it should answer your question:

Problem

 

The functionality to editing Opening Balances in Dinner Money is not available after the end of the first Academic year.

 

There are a number of reasons why users may wish to edit these or “start again” and this may include users moving back to using Dinner Money after keeping alterative records.

 

The process below is a workaround which will enable schools to “adjust “ the current balances required against individual student records.

 

Solution

 

Schools will need to

 

- select a Student which will have the adjustments Transferred to as the Transferee (this should be a long term leaver with a starting balance of 0.00)

 

- agree a narrative to use on the entries which will be meaningful when reviewed at a later date (they should consider referring to their Audit Team for further advice on this)

 

 

The Steps are as follows:-

 

1. Run off a Student Balance Report (Reports | Dinner Money | Finance | Student Balances)

 

2. Using the above, calculate what adjustment amount (positive or negative) is necessary to result in the current balance required against each student

 

3. Post a Balance Transfer entry against each student for the above amount using the agreed narrative in the Reason field and the agreed Student as the Transferee (Focus | Dinner Money | Student Additional Transactions)

 

4. Run off a Student Balance Report to ensure that the current balances are now as required

 

5. Review the Balance on the Transferee Student

 

6. Post an entry to clear the balance on the Transferee Student. This would be an External Refund (if in Credit) or a Write Off (if in Debit).

Edited February 16, 2021 by elsiegee40

[Liam]

Thanks in was sort of on the right lines then. I'll try that now.

[Liam]

Genius.. Waited all day for capita. Nothing..post on here and wollah.. All done.. Thanks for that