VPN connection not consistent

[mikemcsharry]

Odd one here,

The school I work with has Ekte filtering (was esafety4schools) and uses their capitalbytes proxy and filtering.

We've just started using the Ekte supplied VPN and they've provided us manual config information and also a powershell.

 

I have an old school laptop which I re-built with Config Manager the other day and the log in I use is a simple user - nothing special.

I can log in to the PC 9with domain credentials), fire up the VPN, get to the file shares etc and at the same time run 365 Outlook, Teams and brose the web.

 

I've also recently (last 2 weeks) re-formatted laptop for the SBM - she has almost identical set up as me, but when she uses VPN she loses internet / outlook / teams connectivity.

We've tried her running with and without the proxy server, exactly the same problem.

She can flick the VPN off and on at will to get either school resources or internet based services but not both together

 

Config manager can see both devices (but can't remote desktop to any via VPN)

 

Her user and her computer profiles / policies in school are slightly different from my old laptop / my login.

Neither of us has any local admin rights

 

The only thing that I know is different is that her machine has SIMS and SUM installed.

 

I'm not sure where to start troubleshooting this one. Does anyone have any ideas?

[Wubbalubbadub]

Hey Mike

 

Matt from limehurst here. One of schools use EKTE and are having the same issues.

 

Glad to know we're not the only one!

Edited February 10, 2021 by Wubbalubbadub

[mikemcsharry]

Hi Matt

I've been in touch with them this morning and they say they've just made some changes.

I'll be testing in the next few minutes

 

Mike