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Title: Some users may be experiencing issues when attempting to access multiple Microsoft 365 services

 

User Impact: Users may be experiencing issues when attempting to access multiple Microsoft 365 services.

 

More info: Impacted users may see the error message when attempting to access some Microsoft 365 services: "AADSTS90033: A transient error has occurred. Please try again."

 

Current status: We've identified that a section of backend components, used to facilitate Azure Active Directory (AAD) authentication request were performing below acceptable thresholds. We've performed optimizations and rerouted user connections to remediate impact. We're monitoring the environment to confirm that the issue is resolved.

 

Scope of impact: Impact is specific to users who are served through the affected infrastructure in Europe.

 

Start time: Monday, December 14, 2020, at 8:00 AM UTC

 

Next update by: Monday, December 14, 2020, at 11:00 AM UTC

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