Apple achool mamager says phone code not validated

[Mimi-]

Morning. I know im recently posted about struggling to buy apps through apple store manager, it turns out i need to use the schools generic log in as thats what our vpp and mdm is linked to but i cant get into it...

It was assigned to someone whos now not in the team and linked to his phone and he doesn't know the password anymore. I logged in to asm as myself as im admin so i could see his account and clicked on change password and change phone number. The change password worked but when i tpye in my phone number , or ive tried some one elses number also, we get a code but each time it says the code was invallid. If i cant log into asm in the account im stuck. Has anyone had this issue?

[Brimstone]

@mimi,

You do not need to use an older VPP accounts login credentials in ASM, as an admin you can give yourself privlages to be a content manager in order to buy content in Apps and Books see below...

 

https://support.apple.com/en-gb/guide/apple-school-manager/tes97dd59159/web