Smoothwall blocking RDP

[gopher_1999]

Hello

 

We need to access a different site via Remote Desktop. However we are getting an error:

 

Your Computer cannot connect to Remote Desktop Gateway Server

 

We can connect if we use an external hotspot, so I think the destination server is ok. Any ideas?

[aicrd]

Do you have HTTPS interception in place? Make sure the RD gateway is added as an exception. Also make sure SW isnt blocking the ports needed for RDG. Might be worth adding it as a filtering exception as well.

[robk]

Do you have HTTPS interception in place? Make sure the RD gateway is added as an exception. Also make sure SW isnt blocking the ports needed for RDG. Might be worth adding it as a filtering exception as well.

 

As @aicrd said, sounds like HTTPS interception.

 

Have corrected the typo in the thread title.

[TechMonkey]

Have you set an internal DNS pointer? If your traffic is going out to external DNS and then trying to come back in it causes issues.