Outlook for O365 not refreshing for some staff

[cheaptonersucks]

Hi,

 

Some staff are reporting that they are having to manually refresh Outlook in O365 as new emails are not showing up when they are sent, unless they click on their sent items, then back on their inbox??

 

I have seen this and although my emails seem to be coming through ok, they shouldn’t have to refresh their inbox to see new emails. Finding O365 ‘quirky’ compared to older versions of Office!