Office 365 Automatic reply - Use Automatic replies?

[maxrebo]

We've been asked to create a email account that parents can email to which will then auto reply with a message on the lines of ...Thanks for your email, a member of staff will reply to you in the next 24hrs...

 

Would it be best to use Automatic replies for this in the mailbox settings? or is there a better way?

 

Using Office 365.

 

Thanks

[sister_annex]

We've setup a shared mailbox to do this - instead of automatic replies (they only send once per email address iirc) we setup a rule to Have server reply using a specific message on every incoming mail (we've done this specifcally for vacancies and finance)

[maxrebo]

We've setup a shared mailbox to do this - instead of automatic replies (they only send once per email address iirc) we setup a rule to Have server reply using a specific message on every incoming mail (we've done this specifcally for vacancies and finance)

That sounds like just what I need - Do you set the rule on the mailbox or through Admin centre?

[sister_annex]

That sounds like just what I need - Do you set the rule on the mailbox or through Admin centre?

I believe I set it on the Mailbox, and (annoyingly) the option to have the server send an email reply is only available if you use the Outlook Desktop App

 

I think I used the instructions here: https://www.codetwo.com/admins-blog/setting-auto-reply-shared-mailbox/

 

HTH

[maxrebo]

I believe I set it on the Mailbox, and (annoyingly) the option to have the server send an email reply is only available if you use the Outlook Desktop App

 

I think I used the instructions here: https://www.codetwo.com/admins-blog/setting-auto-reply-shared-mailbox/

 

HTH

 

Thanks, I will set it up via the Desktop app.