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In the realms of "minor issues I honestly wish I had time to deal with", but still. Our AD displayNames are set as Staff I Surname, and by and large Teams uses that for anything that happens in the channel. But! When there are collapsed replies, it decides to use the firstName field too, e.g.

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Anyone know how to stop this? I don't want to overwrite the firstName field in AD with anything else, because if I use the initial there it'll be worse than useless ("S replied..."), because it's useful to be able to look up staff first names in a variety of differents places, and because there'll almost certainly be a knock-on consequence I can't imagine right now. I just need Teams to use displayName there instead of firstName, but I can't spot any policy or setting to achieve this. Anyone else had to field this complaint from staff and found a fix?

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