Apprentice Infrastructure Technician - London - 14k

[ETACS]

We are looking for an energetic and enthusiastic person to join our company, Strawberry7. You will be providing on-site IT support to a secondary school in Hounslow in a co-managed IT environment (there is an existing on-site network manager). Hours are a typical school day, with time off during school holidays. There are opportunities to earn overtime during school holidays. This position is available from start of June.

 

Role:

 

· Face to face, onsite IT support, speaking to teachers and admin staff within the schools

· Reviewing and responding in a timely manner to issues reported via support ticket system

· Installation, maintenance and repair of desktops, laptops, servers, network equipment, printers

· Consultation, research, and deployment of relevant software as required by the schools

· Engaging with suppliers of new technologies

· Working with the existing network manager and existing systems

· Understanding requirements of procedure and authorisation within the school environment

· All training and tools will be provided, including a handover period

 

Requirements:

· Excellent communication and customer service skills

· Ability to regularly speak with schools and companies over the telephone

· Superb organisation skills

· Attention to detail and a methodical nature

· Applicants will be subject to an enhanced DBS check if successful

· Past IT support experience is preferable but not essential

 

About us:

 

The ethos of Strawberry7 is to help people. To remove barriers to technology and ensure schools are empowered to educate future generations. Strawberry7 are helping to shape education delivery and equip students with the tools they need in a modern world. You are our team; you make this happen.

Our culture is a successful, friendly, inclusive, and supportive environment for both our customers and staff. We are a culture of actions, not just words.

Travel expenses will be paid by the company within reason.

Reference ID: StrawberryApp

Job Types: Full-time, Apprenticeship

Salary: £14,000.00 per year

Schedule:

 

• 8 Hour Shift
  

Education:

 

• GCSE or equivalent (Required)
  

 

**APPROVED**

Edited August 10, 2020 by Dos_Box