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Posted

Hi

 

I recently setup exchange and all seem to work fine until this mroning when i created a new user. The user can log on fine on the network, access email but the only thing is that when you search for this user on global address list when sending an email, i cant seem to find the user? Any ideas on this?

 

Thanks

Posted

Are you running Outlook in Cached mode? If so, re-download the address book (tools | send/receive | Download address book)

 

if this doesn't work then it's probably because Exchange hasn't yet rebuilt the address book - I can't remember the default for this but it may be only once ever 24 hours. (We create accounts at 0100; they are there in the address book the next morning so I've never worried too much about when they appear!)

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