Teams - stopping students calling staff

[AJWhite1970]

Morning all. I thought I had it locked down but apparently not... I’m looking for the right combo of policies to enable staff to call students but students not to be able to call staff.

 

We are using Education (secondary) and Education (teacher) teams policies. Anyone worked it out who is willing to share?

 

Thanks

Andrew

[Mirii]

Hi there,

 

did you ever find the answer?

[robyholmes]

Voice>Calling Policy. Then either create and edit a policy you have applied to students. You can to set 'Make private calls' to off.

 

You can also remove the chat window completely (So students can't IM message each other and must use a team)

Messaging>Messaging Policy Then again, select the policy applied to students and turn off 'Chat'

[Mirii]

Voice>Calling Policy. Then either create and edit a policy you have applied to students. You can to set 'Make private calls' to off.

 

You can also remove the chat window completely (So students can't IM message each other and must use a team)

Messaging>Messaging Policy Then again, select the policy applied to students and turn off 'Chat'

 

 

Hi there, the problem i'm getting is when i disable private calling for students, it then disables the ability for a student to receive a call meaning staff cannot contact them

[robyholmes]

Hi there, the problem i'm getting is when i disable private calling for students, it then disables the ability for a student to receive a call meaning staff cannot contact them

 

Yes it does. We get round this by staff setting up a meeting and inviting the student. Students are set so they can't create meetings so they can't then use that method to contact another student.

[eean]

Note, however, that once a staff member has created a meeting link, it is then reusable by anyone. Currently there is no way to stop authenticated users from starting a meeting. If you wanted to stop students from using meeting links created by staff, you'd have to remove their Teams licence; then they would be forced into the lobby. But that, of course, means removing access to all the other features of Teams.

 

You might be better to turn off students' abilities to start or schedule calls. Then have staff use 'Meet Now' feature within a channel. If they want to restrict it so that only specific students can join a meeting, they could create a private channel and then remove them from that channel when you're done.

[kirbster73]

Note, however, that once a staff member has created a meeting link, it is then reusable by anyone. Currently there is no way to stop authenticated users from starting a meeting. If you wanted to stop students from using meeting links created by staff, you'd have to remove their Teams licence; then they would be forced into the lobby. But that, of course, means removing access to all the other features of Teams.

 

You might be better to turn off students' abilities to start or schedule calls. Then have staff use 'Meet Now' feature within a channel. If they want to restrict it so that only specific students can join a meeting, they could create a private channel and then remove them from that channel when you're done.

 

That’s exactly what we’ve done. Although, you should also note that, in a private channel, you can’t record a meeting when you start it with meet now.