G Suite - Just had to move pupils from advance device profile to basic

[TwistedHelixis]

Over the last few weeks I have been handed tablets that seem to be in a loop cycle. In the pull down menu they display something like 'account update needed' after pressing this I get the message 'if you proceed your work profile will be replaced with a work profile and you will lose all your apps' if I choose to exit or continue I eventually end up with the same pull down message 'account update needed'.

 

Removing the advanced device profile and setting back to basic seems to have fixed this issue.

 

On a side note 'Work profiles are actually disabled' even for the advanced device profile policy.

 

Anyone had similar or got any ideas?

Edited March 12, 2020 by TwistedHelixis