ICT Technician - Schools (Tower Hamlets, East London) - £21,000 - £26,000

[Connetix]

Position: ICT Consultant

Location: Tower Hamlets area

Job type: Full Time, Permanent

Hours: 8.00am - 5.00pm Salary: £21,000 - £26,000 negotiable for the right person

Benefits: include a Pension scheme, Certification training to MCSE and Google Accreditation level.

 

About the role:

The successful candidate will cover schools in the Tower Hamlets area helping schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your schools and Connetix, keep up to date with what services Connetix can offer, and manage the accounts of your customers. The ideal candidate will have experience in working in a previous ICT Technician role preferably in the education sector although not essential.

 

Responsibilities: - Resolve technical problems as quickly as possible. - Ensure that backup is working and complete a test recovery. - Ensure on-going technical problems are logged and tracked in the correct system. - Feedback to the school progress at the end of each visit. - Ensure that all server recovery material that are required to recover server are readily available at the school and kept in a safe and secure place. - Ensure school details are entered on the correct system and server details are kept up to date. - If technically possible, ensure the remote login software is installed on server and that Connetix account is on the server.

 

 

About you: The successful candidate will have a passion for IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. You must be educated to at least GCSE / A Level or similar.

 

If you are interested please send your CV with a cover note to [email protected]

 

Closing date: 9am Monday 9 March 2020.

Interview date: Friday 13th March 2020.

 

Connetix IT Support & Consultancy is committed to Safeguarding and promoting the welfare of children and expects all employees to share this commitment. Applicants must be willing to undergo an Enhanced Disclosure and Barring Service check.

 

**APPROVED**

Edited February 25, 2020 by Connetix