MrWu Posted February 7, 2020 Posted February 7, 2020 Hi all Scratching my head in this one ... 2 Windows server, not VMs, running Unifi NVR software ... no changed made or patches, all of a sudden stopped working properly today after lunch .. Going to Live view or recordings on each of the 2 servers via chrome, often pops up with ‘unexpected server error 404’, and when going into Live view of each camera it says ‘unable to stream live view’. Did the usual, reboot servers, cameras etc, tested on different PCs same issue (bar one PC in my office that worked flawlessly and after using a different browser to access Unifi NVR that too began to consistently fail Recordings are ok, and logging into IP camera also works no errors ... Testing NVR on each local server had the same intermittent errors ... Here’s the thing ... maybe discounting a network switch issue (Unifi wireless and other browser based portals all working) I looked at Netsweeper logs for those NVR servers I’m seeing Streaming media denied (in shared catergory) and also Java related and google related traffic being blocked too... I suspect a change in Netsweeper recently (like today) has effected my NVRs and SSL decrypt and filter was turned on causing these issues ? Am I barking up the right tree? Thanks!
AJWhite1970 Posted February 7, 2020 Posted February 7, 2020 Nope, it's Chrome v80. Had the same thing yesterday, v79 is fine, v80 is broken. And also, and I feel dirty even typing this, the new Edgium also works fine..... 1
MrWu Posted February 7, 2020 Author Posted February 7, 2020 Nope, it's Chrome v80. Had the same thing yesterday, v79 is fine, v80 is broken. And also, and I feel dirty even typing this, the new Edgium also works fine..... Damn that sucks .. what version of Unifi Video are you on? I’m on 3.10.6 Could be SSL related maybe ? Wonder if one could downgrade chrome ...
AJWhite1970 Posted February 7, 2020 Posted February 7, 2020 (edited) That’s what we did, uninstalled 80 and reinstalled 79 and everything started working again. And 3.10.10 on the controller Edited February 7, 2020 by AJWhite1970 1
MrWu Posted February 7, 2020 Author Posted February 7, 2020 That’s what we did, uninstalled 80 and reinstalled 79 and everything started working again. And 3.10.10 on the controller You are a life saver Just downgraded mine and it’s sorted for now ! 1
MrWu Posted February 7, 2020 Author Posted February 7, 2020 Also Tried Slimjet browser that works too...
AJWhite1970 Posted February 7, 2020 Posted February 7, 2020 No problem. I'll sit down on Monday and try and work out what new thing is causing it 1
AJWhite1970 Posted February 10, 2020 Posted February 10, 2020 https://community.ui.com/questions/UniFi-Video-3-10-10-Unable-to-lesscameragreater-live-stream-/fb627a2f-da26-4fe1-acee-fafb552647ab#answer/7ca77209-9974-452f-8eae-ba0eba262d89 1
caffrey Posted February 10, 2020 Posted February 10, 2020 (edited) Just found this thread, wondered what was going on Certificate related apparently Edited February 10, 2020 by caffrey 1
caffrey Posted February 11, 2020 Posted February 11, 2020 This fixed it for me if anyone is having issues https://community.ui.com/questions/Server-responded-with-status-code-404-Unable-to-load-video-stream/852332e5-3501-4297-94a6-048fd78e3f69#answer/fe877d35-cf16-454f-884d-47e34bf65c69 1
gmj Posted February 13, 2020 Posted February 13, 2020 Followed the fix above, but still no joy. Works through Opera browser, although video a bit choppy. Also...I can't upgrade to the latest version of UniFi..fails with the error "The server responded with a status code of 400". Anyone else experiencing this? 1
caffrey Posted February 13, 2020 Posted February 13, 2020 I think I had to put the cert into trusted root, but it works here 1
MrWu Posted February 13, 2020 Author Posted February 13, 2020 (edited) Followed the fix above, but still no joy. Works through Opera browser, although video a bit choppy. Also...I can't upgrade to the latest version of UniFi..fails with the error "The server responded with a status code of 400". Anyone else experiencing this? As a temp fix, I used the Slim Jet Browser, works pretty fast... Will get the Cert looked at half term in chrome too.... https://www.slimjet.com/ I think the server error 400 will pop up when you try to update, since it is trying to communicate with the cameras (like the Live feed) Edited February 13, 2020 by MrWu 2
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