[ltsb, 1809] No mouse or keyboard input on lock screen

[Wired_Inside_90]

Hi All,

 

I've been having an issue recently where a user can only access the sign on screen by press CTRL ALT DEL. most users can just click the mouse or tap a key as usual but this issue seems to be coming up more frequently. Does anyone have any suggestions as to why this might be happening.

 

I have recently updated impero to the latest version.

 

Many thanks

[Chaniel]

Is secure logon enabled?

 

Login as an admin > Run > netplwiz > Advanced > Secure Sign-in > Uncheck Require users to press Ctrl+Alt+Delete

[Wired_Inside_90]

Thanks for your response. Unfortunately that setting is unchecked.

[6Foot2]

Thanks for your response. Unfortunately that setting is unchecked.

Apply that setting, restart, login again and unset it, restart again. Is the problem still present now?

[Wired_Inside_90]

Apply that setting, restart, login again and unset it, restart again. Is the problem still present now?

It's quite hard to test as the PC is fine after I press CTRL ALT DEL. I will have to wait for the issue to come up again and look at that setting, though I don't think it is that.

 

Thanks for your help,